In general, the CCMA in South Africa has an online case management system known as “CCMA e-File,” which allows parties to initiate and manage cases electronically. This system allows users to submit forms, upload supporting documents, and track the progress of their cases.
If you have decided to lodge a dispute, you need to complete a CCMA case referral form, also known as a LRA Form 7.11. These forms are available from the CCMA offices, DOL offices and the CCMA website.
However, it’s always advisable to consult the official CCMA website or contact the CCMA directly to get the most accurate and current information regarding the specific procedures for your case. They will be able to guide you on whether your case can be done online and provide any necessary instructions or requirements for the online process.
CCMA online application
CCMA online complaints
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