How do I contact CCMA?

To contact the CCMA (Commission for Conciliation, Mediation, and Arbitration), you can use the following methods:

  1. Phone: You can call the CCMA’s contact center to speak with a representative who can assist you. The CCMA’s contact center number in South Africa is 0861 16 16 16.
  2. Online contact form: Visit the CCMA’s official website and navigate to their “Contact Us” or “Helpdesk” section. There, you should find an online contact form that you can fill out with your query or concern. Provide your details and a description of your issue, and the CCMA will respond to you accordingly.
  3. Email: You can send an email directly to the CCMA at Make sure to clearly explain your situation or question in the email and include any relevant details or documentation.
  4. In-person visit: If you prefer face-to-face communication, you can visit your nearest CCMA office. The CCMA has offices located throughout South Africa. Check their official website for a list of office locations and their contact details.

When contacting the CCMA, be prepared to provide relevant information such as your name, contact details, and a clear explanation of your query or complaint. The CCMA will do its best to assist you with labor-related issues, including disputes, mediations, and arbitrations.

How long does CCMA process take?
What documents are needed for CCMA?
How do I submit a case to the CCMA?
Do I need a lawyer to go to CCMA?
How much does it cost to go to the CCMA?

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