Last Updated on September 21, 2023 by ufiling
The CCMA (Commission for Conciliation, Mediation, and Arbitration) in South Africa is an independent dispute resolution body that provides various services related to labor and employment disputes. Some of the services offered by the CCMA include:
- Conciliation: The CCMA facilitates the resolution of disputes through conciliation, where a neutral third party assists the parties in reaching a mutually acceptable agreement.
- Mediation: The CCMA offers mediation services, where a trained mediator assists the parties in reaching a voluntary settlement by facilitating negotiations and promoting open communication.
- Arbitration: In cases where conciliation or mediation fails to resolve the dispute, the CCMA provides arbitration services. An arbitrator, appointed by the CCMA, makes a binding decision on the matter after considering the evidence and arguments presented by the parties.
- Dispute Resolution: The CCMA assists in resolving various workplace disputes, including unfair dismissals, unfair labor practices, unfair discrimination, wage disputes, and retrenchment disputes.
- Advice and Information: The CCMA provides information and advice to employees, employers, and trade unions on labor legislation, dispute resolution processes, and rights and obligations in the workplace.
- Training and Education: The CCMA conducts training programs and workshops to educate stakeholders on labor laws, dispute resolution techniques, and effective labor relations practices.
- Case Management: The CCMA manages the administration of cases, including receiving and processing applications, scheduling hearings, and ensuring the efficient handling of disputes.
- Bargaining Council Services: The CCMA assists Bargaining Councils in facilitating collective bargaining, managing disputes, and providing advisory services related to industry-specific labor matters.