What is a commissioner at CCMA?

Last Updated on September 21, 2023 by ufiling

At the CCMA (Commission for Conciliation, Mediation, and Arbitration), a commissioner is an independent and impartial individual who presides over disputes and helps facilitate resolution between employers and employees. The CCMA is a South African institution established to promote fair labor practices and resolve employment-related conflicts.

A commissioner at the CCMA is responsible for conducting conciliation, mediation, and arbitration proceedings. They play a crucial role in ensuring that parties involved in a dispute have an opportunity to present their cases, express their concerns, and reach a mutually acceptable resolution.

Here’s a brief overview of the different roles of a CCMA commissioner:

  1. Conciliator: A commissioner acts as a conciliator when attempting to facilitate a settlement between the parties involved in a dispute. They listen to the arguments and grievances of both parties and assist them in finding common ground and reaching an agreement.
  2. Mediator: As a mediator, a commissioner helps parties in conflict explore possible solutions and negotiate a settlement. They remain neutral and assist in communication and understanding between the parties, encouraging them to find mutually agreeable terms.
  3. Arbitrator: In cases where parties are unable to reach a settlement through conciliation or mediation, a commissioner can serve as an arbitrator. In this role, they make a binding decision based on the evidence presented and applicable laws and regulations. The arbitration process is more formal, resembling a court proceeding, and the commissioner’s decision is legally enforceable.

Overall, a commissioner at the CCMA acts as a facilitator, helping parties find common ground and reach a fair resolution to employment-related disputes.

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