What does the CCMA do?


The CCMA (Commission for Conciliation, Mediation, and Arbitration) is a South African institution established by the Labour Relations Act (LRA) to promote fair labor practices and maintain industrial peace. Its primary function is to resolve labor disputes and promote effective labor relations in the country.

The key responsibilities of the CCMA include:

  1. Conciliation: The CCMA facilitates conciliation processes to assist parties in resolving disputes amicably through mediation. Conciliation aims to reach a mutually agreed settlement between employers and employees, avoiding the need for more formal legal proceedings.
  2. Arbitration: If conciliation fails or parties cannot reach an agreement, the CCMA provides arbitration services. In arbitration, an independent and neutral arbitrator examines the evidence and makes a binding decision that both parties are obligated to follow.
  3. Dispute resolution: The CCMA assists in resolving various workplace disputes, including unfair labor practices, unfair dismissals, unfair discrimination, and wage-related disputes. It provides a platform for parties to present their cases and seeks to find fair and just resolutions.
  4. Bargaining Councils: The CCMA plays a role in establishing and administering bargaining councils, which are industry-specific bodies that negotiate collective agreements and promote effective labor relations in specific sectors.
  5. Education and training: The CCMA provides education and training programs to promote awareness and understanding of labor laws, dispute resolution mechanisms, and good labor practices. This helps employers, employees, and trade unions to better navigate the labor landscape and promote harmonious labor relations.
  6. Advisory services: The CCMA offers advisory services to parties involved in labor disputes, providing guidance on labor laws, procedures, and options for resolving conflicts. This assists individuals and organizations in making informed decisions regarding their labor-related matters.
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Overall, the CCMA serves as an impartial and independent body that strives to promote fair labor practices, resolve labor disputes, and foster harmonious relations between employers and employees in South Africa.

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Evidence of the roles and responsibilities of the CCMA


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