Can SARS send me my tax number via email?

If you have forgotten your tax number you can request it from SARS in various ways:

  • Send us a query. Please ensure your details match our records.
  • You can get it on eFiling if you are registered as an eFiler. All you need to do is log on and check your number.
  • You can also request your notice of registration via the MobiApp if you are a registered eFiler.
  • eFiling has been updated to allow taxpayers to request the Notice of Registration (IT150) under the ‘SARS Registered Details’ menu option.
  • Ask Lwazi ChatBot available on eFiling or the SARS MobiApp.
    • Click on the Chatbot icon and type “menu”
    • The Chatbot will the present the Personal Income Tax service offerings:
      1. Request Tax Reference number
      2. Request Statement of Account
      3. Request Return Refund Status
      4. Request Audit Status
      5. Request Notice of Assessment
      6. Request SARS to Call back
    • Tap on menu option 1 or respond by typing “1”
    • The Chatbot will then authenticate your information by asking you for:
      1. your ID/Passport number and
      2. cell number or email

Upon successful verification by SARS, a response will be displayed indicating that your Notice of Registration (IT150) has been successfully generated and the IT150 (notice of registration) will be emailed to you.

  • SARS SMS Channel by sending an SMS to SARS on 47277 from your mobile device.
    • TRN (Space) ID number/Passport number/ Asylum Seeker number
  • SARS USSD Channel by typing, on your mobile device, a string of characters which comprises of an asterisk (*), followed by a few digits and ending with a hashtag (#) and dialling.

Steps on how to request tax services via the SARS USSD Channel

      • Step 1:  Initiate USSD by dialing *134*7277#
      • Step 2:  Select the service you require
      • Step 3:  Taxpayer Verification – SARS will request you to complete either your,ID/Passport/Asylum Number
      • Step 4:  Tax Resolution – Upon successful verification by SARS, a response will be displayed
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The South African Revenue Service (SARS) typically does not send tax numbers via email for security and privacy reasons. They may send correspondence or notifications related to your tax affairs via email, but they generally do not provide your tax number in this manner.

Your tax number is considered sensitive personal information, and SARS takes measures to protect it. When you apply for a tax number or register for eFiling, you will typically receive your tax number through official SARS channels, such as postal mail or through the eFiling system itself.

To obtain your tax number, you should follow the official application process through SARS, as outlined in the previous response. If you have specific questions about the delivery method of your tax number or any changes in procedures since my last update, it’s advisable to contact SARS directly through their official contact channels or visit their website for the most current information and guidance.


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