What if i forgot my ufiling username and password online

Last Updated on September 21, 2023 by ufiling

If you have forgotten your uFiling username and password online, there are steps you can take to retrieve or reset them. uFiling is an online platform in South Africa used for managing various aspects of employment, such as UIF (Unemployment Insurance Fund) contributions and claims. Here’s what you can do:

  1. Username Recovery: To retrieve your uFiling username, you will need to visit the uFiling website and look for the “Forgot Username” option. Click on it, and you will be prompted to provide certain personal information, such as your South African ID number or passport number. Follow the instructions provided, and if the information matches the records, you should receive an email with your username.
  2. Password Reset: If you have forgotten your uFiling password, go to the uFiling website and select the “Forgot Password” option. You will be required to enter your username and answer security questions that you had previously set up. If you answer the questions correctly, you will be able to reset your password. Alternatively, uFiling may send you a password reset link to the email address associated with your account.
  3. Contact uFiling Support: If you are unable to retrieve your username or reset your password using the online options, you can reach out to the uFiling support team for assistance. They will be able to guide you through the process or provide alternative methods to regain access to your account. Check the uFiling website for contact details or any available support channels.
  4. Additional Verification: It is important to note that uFiling takes security seriously, and you may be required to provide additional verification or documentation to prove your identity before accessing your account. This is to ensure that your personal information and UIF-related data remain secure. Be prepared to provide any requested documents or information to complete the account recovery process.

Remember to keep your uFiling username and password in a secure place to avoid future issues. If you continue to experience difficulties in retrieving your username or resetting your password, it is best to reach out to uFiling support directly for personalized assistance tailored to your specific situation.


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