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What to do if I forgot my SARS tax number and password?

September 14, 2023 by ufiling

If you’ve forgotten your South African Revenue Service (SARS) tax number and password, you can take the following steps to retrieve or reset them:

Forgotten Tax Number:

  1. Check Your Documents: Your tax number can often be found on various official documents, such as your:
    • South African ID document or passport
    • Previous tax returns or assessments
    • Payslips
    • SARS notices or correspondence
  2. Visit a SARS Branch: You can visit a SARS branch office in person and provide your identification documents to verify your identity. SARS officials should be able to assist you in retrieving your tax number.
  3. Call SARS: Contact the SARS call center at 0800 00 SARS (0800 00 7277) and request assistance in recovering your tax number. You will likely need to provide personal identification information to verify your identity.

Forgotten Password for SARS eFiling:

If you’ve forgotten your password for SARS eFiling, you can reset it using the following steps:

  1. Visit the SARS eFiling Website: Go to the SARS eFiling login page (https://www.sarsefiling.co.za/).
  2. Click on “Forgot Password?”: Look for the “Forgot Password?” link on the login page and click on it.
  3. Provide Your Tax Number: Enter your tax number and follow the on-screen instructions. You may need to answer security questions or provide additional information to verify your identity.
  4. Reset Your Password: You will be guided through the process of resetting your password. Typically, this involves receiving a temporary password via email or SMS and then creating a new password.
  5. Log In: Once you’ve successfully reset your password, log in to your SARS eFiling account using your tax number and the new password.
See also  How do I get my SARS tax number through SMS?

If you encounter any difficulties during the process, or if your account is locked due to multiple unsuccessful login attempts, you may need to contact the SARS call center for further assistance. They can help you with the password reset process.

Remember to keep your tax number and password secure to prevent future issues with accessing your SARS eFiling account.

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