How do i check my UIF balance on whatsapp number South Africa

Last Updated on September 21, 2023 by ufiling

To check your UIF (Unemployment Insurance Fund) balance in South Africa via WhatsApp, you can follow these steps:

  1. Save the UIF’s WhatsApp contact: Start by saving the UIF’s WhatsApp number in your phone’s contacts. In South Africa, the UIF has introduced a WhatsApp service that allows individuals to access their UIF information conveniently. The number to save is +27 66 381 8357.
  2. Open WhatsApp and initiate a chat: Open WhatsApp on your smartphone and search for the UIF contact you just saved. Initiate a chat by selecting the UIF contact from your contacts list and clicking on it.
  3. Send a message to check your UIF balance: In the chat window with the UIF contact, type a message requesting your UIF balance. For example, you can type “Hi, I would like to check my UIF balance, please.” Be sure to use a polite and clear message.
  4. Follow the instructions: After sending the message, the UIF’s WhatsApp bot will respond with a series of automated messages. These messages will likely provide instructions on how to proceed further. Pay close attention to these instructions and follow them accordingly.
  5. Provide the required information: The UIF WhatsApp bot may ask you to provide certain details to verify your identity. This could include your UIF reference number, ID number, or other relevant information. Ensure that you provide accurate and up-to-date information to proceed.
  6. Receive your UIF balance: Once you have completed the necessary steps and provided the requested information, the UIF WhatsApp bot will process your request and provide you with your UIF balance. The balance will be sent to you as a message within the chat window.

It’s important to note that the exact process may vary slightly, depending on any updates or changes made by the UIF. If you encounter any issues or have difficulty checking your UIF balance through WhatsApp, you can also explore alternative methods such as accessing the information through the official UIF website or contacting the UIF directly via their helpline.